Contact Us

Welcome to the Firstrade Support Center. If you have any questions or concerns regarding our online trading services, we would be more than happy to answer them.

Help Center Get answers to your most frequently asked questions. Go to Help Center
Virtual Assistant Ask our chatbot anything. Ask a Question
Email Our customer service agents are ready to help. Email Us
Telephone Available Mon - Fri, 8:00am - 6:00pm ET U.S. Toll Free: 1-800-869-8800
Overseas: 1-718-961-6600
FAX Send forms, agreements, and more 1-718-961-3919
NY Corporate Headquarters

Firstrade Securities, Inc.
30-50 Whitestone Expwy.
Ste. A301,
Flushing, NY 11354   
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Office Hours
Monday - Friday,
10am - 4pm ET